We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all.

At Schneider

Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world?Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients.

Schneider

Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain).

Our Digital

Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing.The Infrastructure Security Communication Specialist is responsible for improving how Infrastructure Security communicates, ensures quality of published documentation and knowledge articles, manages information, and reports progress across the organization.This role acts as a key enabler for the team by ensuring that communication channels, SharePoint sites, ServiceNow service items, Knowledge Base articles, internal processes, and reporting materials are accurate, structured, up to date, and easy to use.The specialist will work closely with Infrastructure Security leaders, service owners, technical teams, project managers, and stakeholders to translate complex security and operational information into clear, consistent, and actionable content. The role will also support internal team communication, process optimization, and continuous improvement of the team's ways of workingWhat will you do?Communication & Team EnablementDevelop and maintain clear, consistent, and engaging communication materials for the Infrastructure Security team.Support internal communication within the team, including announcements, updates, newsletters, team briefings, leadership messages, and key initiative communications.Ensure communication is aligned with team priorities, security objectives, and organizational standards.Support communication for major Infrastructure Security initiatives, transformation programs, service changes, and organizational updates.Communication Tools & Channels ManagementOrganize, maintain, and continuously improve the team's communication tools and channels, including SharePoint, Teams, Viva Engage, newsletters, mailing lists, and other internal platforms.Ensure the Infrastructure Security SharePoint site is well structured, user-friendly, and up to date.Create and maintain content governance standards for team sites and communication platforms.Improve the accessibility, consistency,



and findability of information across communication channels.ServiceNow Service Item & Knowledge Base ManagementEnsure Infrastructure Security service items in ServiceNow are accurate, complete, and regularly updated.Work with service owners and technical SMEs to validate content accuracy.Establish a regular review cycle for ServiceNow catalog items and KB articles.Identify gaps in existing documentation and coordinate the creation or improvement of knowledge content.Document and maintain key Infrastructure Security processes, procedures, and operating models.Track communication, documentation, service catalog, and process improvement progress.Support the creation of talking points, meeting materials, summaries, and action trackers for Infrastructure Security leadership.Stakeholder CollaborationWork closely with Infrastructure Security leaders, service owners, project managers, technical experts, and operational teams.Gather feedback from users and stakeholders to improve communication channels, knowledge content, service information, and processes.Build strong working relationships across Infrastructure Security, IT, Cybersecurity, and support functions.Required QualificationsBachelor's degree in Communications, Business Administration, Information Technology, Cybersecurity, Knowledge Management, or a related field.Experience in internal communications, knowledge management, service management, process improvement, or IT operations.Strong written and verbal communication skills.Experience managing SharePoint sites, Teams channels, intranet pages, or similar collaboration platforms.Familiarity with ServiceNow service catalog, Knowledge Base articles, or ITSM processes.Ability to work with technical teams and translate technical content into clear documentation or communication materials.Proficiency in Microsoft 365 tools, including PowerPoint, SharePoint, Teams, Outlook, and Excel.Preferred QualificationsExperience working in cybersecurity, infrastructure, IT operations, or a technology environment.Knowledge of ITIL, IT service management, or service catalog governance.Familiarity with cybersecurity domains such as Identity, Vulnerability Management, Network Security, Cloud Security, Zero Trust, or Infrastructure Security.Experience in global or matrix organizations.Key CompetenciesStrong communication and storytelling skillsKnowledge managementService management mindsetProcess improvementStakeholder managementAttention to detailContent governanceReporting and presentation skillsAbility to simplify complex informationProactive problem-solvingCollaboration and influenceStrong organizational skillsSuccess MeasuresSharePoint and communication channels are structured, maintained,



and easy to navigate.ServiceNow service items are accurate, complete, and reviewed regularly.Internal team communication is clearer, more consistent, and more engaging.Stakeholders have better visibility into Infrastructure Security services, priorities, and progress.ð» We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home.With our Holy Pack, you can purchase additional vacation days to recharge when you need it most.ð Celebrate holidays your way!

With Floating

Holidays, you can exchange holidays for other days that better suit your plans and personal preferences.ð§Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid).Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one.We take care of you:ð With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more!ðFrom dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best.We empower you:ð With Career Hub, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally.ð We offer you a Versátil Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more.Bring your technical communication talent to a team that's ready to welcome you — apply now!#At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.40 billion global revenue+9% organic growth150 000+ employees in 100+ countriesYou must submit an online application to be considered for any position with us.

Our Trust

Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

📌 Infrastructure Security Communication Specialist (Barcelona)
🏢 Schneider Electric
📍 Barcelona