We understand that finding the right opportunity can be tough, but I’ll try to make it easier. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.At Zurich Insurance, we are transforming the way we do business through the power of data and artificial intelligence.

We are looking for an AI Analyst to join our dynamic multinational team, where you will play a key role in embedding AI solutions into our business processes. This role sits at the intersection of data science, AI engineers, digital transformation — enabling Zurich to deliver faster and more consistent risk decisions. You’ll work closely with business teams, data and AI engineers, and technology partners to drive value from AI insights and support the shaping of the next generation of transformational solutions.You will bridge the gap between business knowledge and AI capability.

You’re part of a team that will collaborate with cross-functional teams within the business operation to deploy AI-driven solutions that enhance our operational effectiveness and drive innovation.



As a Senior Business Analyst you will have the opportunity to:Requirements Analysis Collaborate with business teams to translate their needs into clear data specificationsWork closely with international stakeholders to adapt AI solutions, configurations, prompts and data schemas for country-specific requirementsSupport new implementation of features for AI solutionsMaintain and extend data schemas to ensure they capture all relevant data required by business teamsModel & Data PerformanceMonitor and evaluate the accuracy and business impact of AI models.Work with data teams to improve data quality, enrichment processes, and feature engineering for AI models.Collaboration & Change Enablement Act as a bridge between business, data, and IT to ensure consistent understanding of AI outputs and use cases.Provide training and guidance to users on using AI capabilities effectively.Support Zurich’s AI adoption strategy and contribute to global best practices.Bachelor’s degree in related disciplines to Insurance, Financial Services, Business Analytics10+ years of working experience in a Business Analyst, Insurance Operations or Data Analyst rolePassion about AI enablement with hands-on exploratory experience with LLMs or AI driven platforms in personal or work projectsProven structured business, data analysis and problem-solving skills paired with a business acumenHands-on, open-minded and solution oriented,



willing to test, learn, and iterate quicklyExcellent stakeholder engagement and communication skills.Proficiency in English, along with at least one or more other languagesDesirable skills and experiences may include Familiarity with Insurance products and business processesExperience in data integration, API workflows, or data engineering conceptsExperience in process automationAnd… To support your work-life balance, we have adopted a adaptable working model.Over 300 euros to set up your home office and additional monthly home office allowance.Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.Life and accident insurance.Collective Life retirement Plan2000 referral bonus if you bring other talented people like you to the company.Special banking and insurance conditions plus Exclusive Employees discounts Functional diversity benefits Different social clubs such as hiking, investment, beach volley and many moreStock options and mortgage benefits. Apply by sending your CV in English.We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

📌 Insurance Senior Business Analyst (Barcelona)
🏢 Zurich Insurance Group
📍 Barcelona