Description

Imagine Live is looking for an experienced Pit Boss to oversee live gaming operations in our Madrid studio.
This role is key to ensuring game integrity, operational excellence, and a high-quality player experience in a fast-paced environment.

The position is shift-based.

Responsibilities

- Supervise live table operations and ensure full compliance with gaming procedures and standards

- Monitor dealer performance and provide real-time feedback and support

- Act as the main point of escalation for operational issues during the shift

- Ensure fair play and monitor player behavior, reporting any irregularities

- Handle live chat interactions related to complaints, disputes, or responsible gaming concerns

- Coordinate with internal teams and partners to ensure smooth daily operations





- Prepare reports and communicate key insights to management

Qualifications

- Fluency in English and Spanish (Portuguese is a plus)

- Previous experience in live gaming, casino operations, or similar environments is highly desirable

- Strong decision-making skills and ability to work under pressure

- Excellent attention to detail and integrity

- Strong communication and organizational skills

- Flexibility to work shifts

What we offer

- Competitive salary

- Dynamic and international work environment

- Career growth opportunities

- Ongoing training and development

- Supportive team culture

📌 Spain Pitboss (Alcobendas)
🏢 Empresa reconocida
📍 Alcobendas