16 ago
|
Grand Hyatt
|
Barcelona
16 ago
Grand Hyatt
Barcelona
At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for motivated, service‑oriented, and enthusiastic students to join our Front Office Internship Program. If you are passionate about hospitality, guest experience, and learning how luxury hotels create unforgettable stays, this internship is a unique opportunity to grow within our Rooms Division.
What You’ll Do
- Assist with guest check‑in and check‑out procedures, ensuring a smooth and personalized experience.
- Support in handling reservations, room assignments, and guest preferences.
- Provide information about hotel services, facilities, and local attractions.
- Respond to guest requests, inquiries, and concerns in a professional and timely manner.
- Collaborate with Housekeeping, Concierge, and other departments to ensure seamless operations.
- Help maintain accurate guest records and update systems as needed.
- Support in upselling rooms and hotel services following Hyatt standards.
- Assist with administrative and operational tasks at the Front Office.
Who You Are
- Student in Hospitality Management, Tourism, Business Administration, or related field (able to sign an internship agreement).
- Fluent in Spanish and English; additional languages are a plus.
- Service‑oriented, proactive, and eager to learn.
- Strong communication and interpersonal skills.
- Organized, responsible, and attentive to detail.
- Comfortable working in a fast‑paced, client‑facing environment.
- Available for a minimum of 5 months.
- Eligible for internships in Spain/EU.
What You Get
- €500 net/month stipend.
- Personalized training plan and access to Hyatt learning platforms.
- Free Headspace subscription.
- Staff meals during shifts.
- 6 vacation days during the internship.
- Real experience in Front Office and guest service operations.
- Exposure to luxury hospitality standards in an international environment.
What You’ll Love
- Hyatt special rates from day one.
- Discounts in hotel restaurants an
📌 Front Office Trainee (Barcelona)
🏢 Grand Hyatt
📍 Barcelona