Job Category
Management Development Programs/Interns
Location
Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687VIEW ON MAP
Schedule
Full Time
Located Remotely?
N
Position Type
Non-Management
TRAINEE – RESERVATIONS
The Ritz-Carlton Abama Resort, Tenerife
JOIN OUR TEAM
The Ritz-Carlton Abama Resort, Tenerife, is looking for a
Reservations Trainee
to join our team for a period of
6 months
, with an
adecuado start date of October 1st
.
This opportunity is aimed at university students who wish to gain professional experience in the field of
luxury hospitality and reservations management
, within an international environment focused on service excellence.
Your Role
As a
Reservations Trainee
, you will support the department in the daily management of reservations and in providing personalized service to our guests, learning from experienced professionals and gaining a comprehensive understanding of how a Reservations department operates within a luxury resort.
Your main responsibilities will include:
- Supporting the management and follow-up of individual and group reservations.
- Handling information and reservation requests by phone and email.
- Providing accurate information about rooms, rates, availability, resort services, and experiences.
- Keeping reservation-related information and documentation up to date.
- Coordinating with other departments to ensure a seamless guest experience.
- Following up on special requests and guest needs.
- Applying The Ritz-Carlton service and communication standards in every interaction.
- Learning and using the systems and procedures specific to the Reservations department.
Under the supervision of the team, you will have the opportunity to apply your academic knowledge in a real professional environment and develop essential skills in
customer service, communication, organization, reservations management, and luxury hospitality
.
What We Are Looking For
We are looking fo
📌 Reservations Intern (Santa Cruz de Tenerife)
🏢 The Ritz-Carlton Hotel Company
📍 Santa Cruz de Tenerife
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