Kiwi.com in Barcelona is seeking a skilled business analytics professional to support the refunds operation and customer-support productivity through data-driven insights. You will translate complex data into actionable decisions and partner across Finance, Product, Operations, Engineering, and CS to improve efficiency.
This role emphasizes ownership of data pipelines, dashboards, and storytelling with senior leaders, leveraging SQL, Looker/Tableau/Power BI, and AI tools to enhance the customer
📌 Senior Customer Support Analytics (Barcelona)
🏢 Kiwi.com
📍 Barcelona
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