About Inspekt AI

Inspekt AI is a global leader in AI-powered property inspection solutions. Our SaaS platform uses artificial intelligence and computer vision to improve how property inspections are delivered—faster, more consistent, and at scale.

You will own the end-to-end delivery of customer projects—making sure the customer experience is smooth, expectations are managed, and internal execution actually matches what was sold. This is a coordination-heavy role: youll run the cadence, chase dependencies, unblock people, keep customers informed, and drive projects to done without drama.

You do not need deep AI/engineering skills. You do need to be relentless about clarity, follow-through, and customer communication.

Key Responsibilities

- Lead customer projects from kickoff to delivery, keeping scope, timeline, and acceptance criteria crystal clear.

- Act as the primary customer point of contact: set expectations, provide updates, handle escalations, and prevent surprises.

- Translate customer needs into actionable tasks for internal teams (ops, engineering, AI, reporting)—and verify theyre executed correctly.

- Run the operating rhythm: agendas, meeting notes, action items, weekly status reports, decision logs.

- Coordinate stakeholders across time zones: customers, drone pilots/field teams, and internal delivery teams.

- Manage risks and changes: identify issues early, propose options, push decisions, document change requests.





- Maintain clean project documentation and handover materials so delivery doesnt depend on tribal knowledge.

- Drive continuous improvement: spot recurring delivery problems and fix the process (not just the one project).

Qualifications

- 3+ years in project coordination / project management / implementation / customer success operations in a B2B environment.

- Proven ability to manage multiple projects simultaneously without losing details or dropping balls.

- Strong customer communication skills: calm under pressure, clear writing, confident in calls, able to say no with logic.

- Highly organized: you live in checklists, timelines, and written follow-ups.

- Comfortable working with technical teams (you can ask the right questions and keep things moving—even if youre not the engineer).

- Fluent English (written and spoken).

- Proficiency with common PM and productivity tools (e.g., Asana/Trello/Jira, Google Workspace/Microsoft Office).

Good to Have

- Experience delivering SaaS onboarding/implementation projects.

- Exposure to inspections, construction/real estate, drones, or field operations.

- Experience working with international customers and distributed teams.

- Additional languages (nice, not required).

What We Offer

- Competitive salary and benefits package.

- Versátil work environment with remote options.

- High ownership, global projects, and real customer impact.

A collaborative team that values execution and accountability.

📌 Project Manager (Madrid)
🏢 Inspekt AI
📍 Madrid