Looking for
Someone who can sit with a bank's operations team, learn how they actually work, and get our AI agents doing that work. You will own each deployment from the first scoping call through go-live and the months after it.

Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.

About Triple
Triple is building the intelligence layer for financial services. From our roots in merchant transaction data, we’ve expanded to solve one of the industry's biggest challenges: dispute and fraud management. We are deploying AI agents to fully automate these workflows for top-tier card issuers.

With $10M in funding and a general footprint spanning over 60 banks and fintechs (including Airwallex, Qonto, N26, and Trade Republic), we are a fast-moving, experienced team. Join us to help shape the future of banking operations.

What you will do
- Own each AI agent deployment at a bank, from scoping through go-live and the tuning after it
- Learn how the bank's team works today, case by case,



then decide what the agents take over
- Configure agent behavior to each bank's own policies, thresholds, and exceptions
- Set the success metrics with the client before go-live, then report against them
- Get their team using the agents day to day, and stay the person they call when something breaks
- Tell product and engineering what these teams keep asking for

What you need
- 4+ years in technical delivery, solutions engineering, or client-facing implementation, in fintech or financial services
- English proficiency required
- Experience with payments operations, disputes, or chargeback workflows
- Technical fluency: you can read code, follow an API spec, and work directly with engineers
- Comfort in front of clients: you can run a working session with a bank's operations team
- Experience taking a project through a bank's security, compliance, and procurement teams
- Experience defining delivery metri

📌 AI Delivery Lead (Málaga)
🏢 Jobrapido
📍 Málaga