- To provide a point of communication with customer representatives during day-to-day operations and incident escalation.
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- Read, review, and amend Data Centre Electrical / Mechanical system drawings.
- Perform and Manage BMS monitoring and carry out primary response to Critical & Non-Critical Alarms.
- Must assist engineer’s performance of alarm diagnostic, generate RCA, elevate, instigate repairs and process accordingly when they occur.
- Monitor and Perform Customer requests and must escalate when required as per escalation procedure.
- Review, Dry‑Run and Modify CyrusOne MOP’s, EOP’s and SOP’s to reduce Human Error and ensure 100% uptime of the site.
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- Review and assign Reactive / Remedial works as raised on ticketing system on all Critical Equipment and building infrastructure.
- Provide onsite cover for DCM during holidays or sickness.
- Provide Technical responses to Field Service bulletins from customers or equipment manufacturers.
- Must ensure RFCs are carried out following Change Management Process. xqbhyrx
- Review of sub-contractors’ RAMS, competency records, and company QHSE requirements prior to PTW/ATW and customer QHSE control procedures.

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📌 Data Centre Supervisor (Madrid)
🏢 CyrusOne
📍 Madrid