REQ-10116323
- 19/06/2026
- Customer Journey
- Madrid, Spain
- ING Bank

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At ING we are looking for a Senior Product Expert for the Protection Team

Your role and work environment:
We are looking for a talented and enthusiastic Senior Product Expertto join our InsuranceTeam of Insurance Tribe to lead Auto NARANJA

The responsibility of this team is to deploy insurance products that change how people feel about insurance, with personal, fair and transparent propositions.You willhelp us to develop new customer features, seamless customer processes and new enablers to be faster in future developments.

As a start, you will be leading as Senior Product Expertthe development of Auto Insurance.

You will promote and position our insurance in the market, thinking beyondto compete in current and future landscape supporting ING’s profitable growth, with demanding commercial targets.

You have an end-to-end responsibility for providing customers the most reliable and innovative way of managing their relationship with us,



focusing on delivering the products and services they need, boosting sales while leveraging on the brand and bank customer obsession.

You are the “Business Guardian” of your product/service working with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies.

You will work closely with customers and key stakeholders to achieve the initiatives that respond to the vision, strategy and road map of ING Spain,specially with the insurer and ING assisted channels.

You are passionateabout improving the customer’s experience in the different channels and have a broad knowledge on products and services strategy.

You have a data mindset; you observe what happens around you and what we are building and challenge or adapt if we are not going in the right direction.

You work in Agile teams, focusing always in delivering value to our customers in a fast way while continuously improving the way

📌 Senior Product Expert (Madrid)
🏢 ING Bank
📍 Madrid