ABOUT THE ROLE
The Associate Solutions Consultant will be responsible for leading and project managing client migrations from legacy PR monitoring platforms to the Launchmetrics platform through mid-2027. This is a one-year fixed-term contract, with the potential for a permanent position based on performance and business needs.
This role sits within the Solutions Consulting team and requires working closely with internal teams across Product, Sales and Post-Sales, while maintaining a strong, direct relationship with customers throughout every stage of the migration journey.
What you’ll do:
Migration Leadership
- Own and oversee end-to-end project execution of client migrations from our legacy PR monitoring platforms to the Launchmetrics tools, ensuring delivery before agreed customer due dates.
- Engage directly with customers to understand their needs, goals, and timelines, and translate these into clear migration plans.
- Monitor project progress, proactively flagging risks and coordinating with all relevant teams to keep migrations on track.
Migration Execution,
Training & Adoption
- Execute migration activities, including platform setup, testing, validation, and go-live preparation to ensure migration requirements and business objectives are met.
- Develop and deliver customer training sessions tailored to different user groups, use cases, and levels of platform maturity.
- Coordinate training schedules and stakeholder participation across general customer teams.
- Support customers through go-live and early adoption, ensuring users are confident and able to effectively leverage the platform.
- Partner with customers to address questions, resolve issues, and drive a successful transition to the new platform.
Cross-Functional Coordination
- Act as the key liaison between Product, Sales and Post-Sales teams throughout each migration.
- Facilitate alignment across internal stakeholders to ensure a seamless handover and a consistent customer experience.
- Organise
📌 Associate Solutions Consultant (Madrid)
🏢 Launchmetrics
📍 Madrid
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