Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.
About Your Role
Scope has an exciting 12-month fixed term opportunity for an accomplished professional to contribute to our transformation journey across the Quality and Systems domain. You will bring demonstrated experience delivering systems and process design projects across compliance and quality.
Reporting to the Head of Quality Systems and Improvement, this role will own the full lifecycle of the work from design to implementation.
You will lead a 12-month project that re-engineers existing processes; you will build new governance,
reporting and compliance frameworks across our organisation. There are specialists in NDIS & Disability to support you as required, so we welcome applications from other industry sectors.
You will enjoy interacting with diverse stakeholders and possess the communication and relationship skills to thrive in a fast paced, diverse and complex environment.
Your Key Focus
Sitting within the Quality Safeguarding and Practice Governance portfolio, this role will lead the design, planning, execution, and delivery of an improved feedback and complaints management approach at Scope.
This role will establish and lead a working group made up of internal stakeholders which will provide oversight, guidance and subject matter expertise to the design and execution of the new system. The role will prepare progress reports and updates for the Head of Quality Systems and Improvement as well as the Group Practice Governance
📌 Quality Process (Vic)
🏢 Scope Australia
📍 Vic
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.