About Cross Border Talents:
At Cross Border Talents, we specialize in matching top talent with leading international companies. We work closely with integral partners to provide skilled professionals for high-impact roles. Currently, we're recruiting for a trusted BPO partner, a world-renowned leader in industrial automation, to help strengthen their customer service team in Barcelona.
About Our Partner:
Our partner is a global powerhouse in industrial automation, delivering innovative solutions that drive efficiency, productivity, and safety across multiple industries such as manufacturing, energy, and healthcare. With a reputation for excellence, they are at the forefront of technological advancements, helping organizations optimize operations through cutting-edge automation products and services.
The Role:
We are urgently seeking a Dutch-speaking Customer Service Representative to join the customer support team of this dynamic company in Barcelona.
This full-time, on-site role is an exciting opportunity to support Dutch-speaking customers and contribute to an exceptional service experience. You will provide valuable assistance with product inquiries, troubleshooting, and order management while working alongside a team of professionals dedicated to customer satisfaction.
Key Responsibilities:
- Customer Interaction: Provide high-quality support to Dutch-speaking customers via phone, email, and chat, ensuring their inquiries are addressed promptly and effectively.
- Issue Resolution: Resolve technical and product-related issues, ensuring customers receive accurate information and quick solutions.
- Brand Ambassadorship: Represent a leader in industrial automation, ensuring that every customer interaction reflects the company's high standards of service and professionalism.
- Collaboration and Teamwork: Work closely with other departments
📌 Urgent Hiring: Dutch-Speaking Customer Service Representative (Barcelona)
🏢 Cross Border Talents
📍 Barcelona
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