Job title: Senior Consultant, Client Success
Position Reports to: Director, Client Success
Location: Spain
The Senior Media Consultant is a pivotal role in the Client Success community, supporting in the delivery of media ‘best-in-class’ insights & actionable learnings regarding advertisers’ media investment. The Senior Consultant will also help in the development of media investment best practices within Client Success.
The Senior Consultant will be expected to become a media expert both externally (to our clients and broader industry partners) and internally (to our team members) but must already have a firm understanding / working knowledge of media. This is not a graduate entry level role.
The Senior Consultant will work with other Client Success specialists as part of a team managing a defined set of integral clients with expectation to grow & develop existing relationships as well as acquiring new ones. . You will, at the appropriate time, assume leadership of an agreed cohort of clients, however the main focus will be on media investment insight advice.
The Senior Consultant may also have pastoral and developmental responsibilities for any junior members of the team.
Key Responsibilities
Delivery of high-quality insights
· Deliver best-in-class, value-add advice to your clients across the digital portfolio of solutions.
· Ensure deliverables meet quality standards and client expectations.
· Craft the narrative for the client presentation, using data to provide the storytelling
· Provide answers to the “So what?” and “Why?” questions that clients may ask
· Become a superuser of internal reporting platforms to lead the delivery and presentation of high-quality storytelling
· Help to deliver a range of additional consultative work and local specific solutions to clients (e.g. retail media, search, streaming TV).
· Stay updated regarding the competitive marketplace of the client and the media industry overall
Growing the business
· Help to support pr
📌 Senior Consultant (España)
🏢 Ebiquity
📍 España
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