This is your chance to join one of the most exciting travel tech projects in Europe.

We are urgently hiring Slovenian-speaking Customer Support Specialists for the Booking.com customer service team in Barcelona. With a start date of 18 May and only a few positions available, this is a fast-moving recruitment process.

If you're looking for an international career, a relocation opportunity, and a real step into the travel industry — this is it.

You will be part of a multicultural support team helping travellers and accommodation partners worldwide. Your role will directly impact customer satisfaction on one of the world's leading travel platforms.

What You Will Do

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Be the first point of contact for travellers and accommodation partners (phone & email)

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Quickly understand customer issues and deliver fast, effective solutions

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Handle inquiries related to bookings, payments, and technical issues

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Mediate between guests and providers to ensure smooth resolutions

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Take ownership of each case until it is fully resolved

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Maintain top-level service quality in every interaction





What Makes This Role Attractive

This is not just a support job — it's an entry point into an international career in travel tech.

You will gain:

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Hands-on experience with a general brand (Booking.com ecosystem)

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Structured training + continuous coaching

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A multicultural, high-energy working environment in Barcelona

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Real career progression opportunities in customer operations

Requirements

Languages

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Slovenian (C2 – mandatory)

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English (advanced level required)
- EU ID or valid residence permit for Spain

Profile We Are Looking For

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Strong communicator who enjoys helping people

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Problem-solver who stays calm under pressure

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Comfortable working in fast-paced environments

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Digital tools user (CRM, Office 365, etc.)

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Adaptable, proactive, and solution-focused mindset

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Previous customer service experience is a plus (not required)

Salary & Package

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€21,262 per ye

📌 Slovenian Customer Support Specialist – Booking.com (Barcelona)
🏢 Cross Border Talents
📍 Barcelona