MISSION
Provide administrative and operational support to the Sales department, facilitating daily activities and ensuring efficient customer support. This role acts as a key link between customers, the sales team, and internal departments, contributing to the smooth execution of commercial activities and the implementation of marketing initiatives within the business unit.
FUNCTIONS
Sales Support
- Support the sales team by providing customer insights, SAP data, and market feedback.
- Anticipate internal needs by coordinating with Customer Service, Sales Controlling, Administration, and Logistics.
- Manage product sample requests.
- Monitor and manage general inboxes (e.g., website inquiries), qualifying leads before assigning them to sales representatives.
- Coordinate technical and regulatory requests through Salesforce.
Internal Coordination
- Support various departments and subsidiaries by ensuring alignment on commercial conditions, pricing, and production requirements.
- Act as a coordination point to clarify commercial queries across the organization.
Marketing & Communication
- Coordinate all Marketing and Communication activities within the business unit.
- Organize events, trade fairs, and congresses (end-to-end management: stand design, supplier coordination, service contracting).
- Conduct market research and support the development of sales arguments.
- Define and coordinate campaigns, promotional materials, merchandising, and audiovisual content.
- Manage relationships with external marketing suppliers.
- Create and manage marketing purchase orders in SAP.
DIMENSION - A(>10Y), B(5-10Y), C(2-5Y), D(0-2Y)
Education
- Degree in Business Administration, Marketing, or a related technical field.
Experience
- 2–5 years of experience in administrative, sales support, or customer service roles.
- Experience in international environments is a plus.
Technical Skills
- Proficiency in Microsoft Office tools.
- Experience with SAP and Salesforce is highly
📌 Sales Support (España)
🏢 TOLSA
📍 España