About the opportunityWe are seeking a hands-on, strategic Senior Product Manager Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Ops Automation &

• Enablement (OAE) with a passion for building the intelligence and systems behind world-class banking operations.This is a true builder’s role: you will lead the strategy, design, delivery, and enterprise-scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling to reshape how complex, control-intensive Banking Operations are executed.You will work cross-functionally with product managers, engineers, data scientists, and operational leaders to ensure N26 can scale aggressively across markets and product offerings without proportional headcount growth—all while maintaining the strict regulatory and quality standards our customers expect.Design, deploy, and govern E2E, multi-step Agentic AI solutions and automations that target high-volume processes, cross-team friction, and manual back-office tasks.Change Management &

• Value Realization: Core CRM &

• Platform Integration: Partner with Conversational Banking and Platform owners to optimize Salesforce (our core case-management backbone) and integrate AI agents with our central architecture and AWS infrastructure.Operational Efficiency &

• ROI: Define and track clear metrics for every initiative (FTE impact, handling times, error rates, cost-per-unit, and time saved) to ensure high business value and ROI.Bridge Tech &

• Operations: Work directly with Banking Ops leads, Data Science, AI Enablement, and Engineering to turn operational pain points into clear product specs, PRDs, and prompt configurations.Regulatory Excellence: Collaborate with Data Protection, Legal, and Compliance teams to build resilient workflows that comply strictly with GDPR, the EU AI Act, and internal governance standards.Operational Readiness:



Own product readiness for launches: ensuring changes in one pod do not disrupt downstream processes, control environments, or customer outcomes.Product Management Experience: 5+ years in Product Management, Process Engineering, or Operational Transformation, ideally in a fast-moving tech, digital, or fintech environment.AI &

• Automation Track Record: Proven expertise in workflow mapping, failure demand analysis, and structured waste-reduction methodologies (Lean, Six Sigma, or equivalent).Background in banking or fintech, navigating compliance, legal, and risk sign-offs in a control-heavy environment.Analytical &

• Data-Driven: Proficient in using data to model impact before building and measure results after (Power BI, SQL, or similar).Stakeholder Management: Exceptional communication skills with a track record of presenting complex trade-offs to senior leadership (EXCO/SteerCo) and influencing cross-functional teams without direct authority.Pragmatic &

• Outcome-Focused: You care deeply about results, operational quality, and scalable growth, not just deploying shiny tools.Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.Come together with your team in the office for a dedicated day of teamwork each week, plus another day of your choice, and enjoy the flexibility of remote work the rest of the time. Some roles may require additional in-office presence.A relocation package with visa support for those who need it.Who we areN26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the integral banking platform the world loves to use.We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. We strive to build diverse teams that drive innovation and business success.

📌 Senior Product Manager - Operations Automation & Enablement (OAE) (Barcelona)
🏢 N26
📍 Barcelona