Description

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for a Spanish Speaking Airline Customer Service Agent. This role is adecuado for individuals who love travel and have a passion for assisting customers, as you will be the first point of contact for Spanish-speaking passengers seeking help with their airline queries.

Responsibilities

- Deliver outstanding customer service to Spanish-speaking clients via phone, email, and chat.
- Assist with flight information, reservations, cancellations, and amendments.
- Address and resolve customer concerns and queries with efficiency and professionalism.
- Stay informed about airline services, policies, and industry updates to provide accurate guidance.
- Maintain detailed records of customer interactions in the CRM system.
- Work in tandem with other teams to ensure seamless customer experiences.
- Engage in continuous training to enhance knowledge of products and improve service delivery.

Requirements





- Fluent in Spanish and English, with excellent verbal and written communication skills.
- Previous experience in customer service, preferably within the travel or airline sector.
- Strong interpersonal skills with a knack for resolving issues.
- Ability to work in a fast-paced environment while maintaining composure.
- Knowledge of customer service software and basic MS Office applications.
- Highly organized and detail-oriented.
- A genuine interest in travel and a desire to help customers have a positive experience.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...

📌 Spanish Speaking Airline Customer Service Agent -Remote in Greece (España)
🏢 Patrique Mercier Recruitment FR
📍 España