We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.
Position Details:
- Language requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2
- Contract type: Permanent (contrato fijo)
- Work model: 100% remote (you must already reside in Spain)
- Field: Technical Customer Support cloud services, SaaS, digital tools, and similar
- Schedule: Monday to Friday (no night shifts)
- Training: Fully paid
Your Responsibilities:
- Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms
- Troubleshoot technical issues and guide users through solutions via chat, email or phone
- Collaborate with engineering and product teams for escalations and improvements
- Create and improve internal documentation and client-facing FAQs
What We Offer:
- Competitive salary with performance-based bonuses
- Permanent contract under Spanish labor law
- Full remote flexibility
- Career development within international tech companies
- Access to technical certifications and continuous learning
Who Were Looking For:
- You are already living in Spain
- You speak one of the listed languages natively and have C1-C2 level English
- You have prior experience in tech support, Cloud Solutions or similar
To apply, send your CV to
[email protected]
WhatsApp: +39 (phone hidden)
📌 Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish) (Madrid)
🏢 Velenosiu0026Meredith
📍 Madrid