Are you passionate about technology and helping others?
Join our team as a Tech Support Specialist and become part of a integral leader in software solutions!
You´ll be providing top-quality technical support for one of the worlds most innovative software companies guiding users, solving technical challenges, and learning every day from the best in the business.
What You´ll Do:
- Deliver exceptional customer and technical support in Portuguese and English, ensuring every user feels heard and supported.
- Troubleshoot and resolve issues related to Cloud technologies and Microsoft products (Office, Outlook, OneDrive, Exchange, SharePoint, Windows, and more).
- Use your critical thinking and problem-solving skills to identify solutions quickly and efficiently.
- Handle each interaction with empathy, patience, and professionalism creating a positive experience for every customer.
What We´re Looking For:
- Strong communication skills in Portuguese and English (advanced level).
- Previous experience in technical support or IT-related roles.
- Knowledge of Microsoft Cloud products and related technologies is highly valued.
- A proactive, curious mindset and a genuine interest in technology and people.