Our client, a leading automobile manufacturer, is recruiting for a Technical Manager (Automotive) to join their business in Spain.

Position Title:

Technical Manager (Automotive)​

Position Type:

Permanent

Start Date:

ASAP

Location:

Madrid, Spain

Contact:

Bianca | +49 (0) 89 23 88 98 673

:

- Responsible for aftersales technical and operational performance of the Spanish dealer network.

- The role ensures strong customer support, regulatory compliance, cost control, and continuous improvement across technical support, warranty, training, recalls, and dealer quality.

- Acts as the main interface between dealers and HQ.

- The role includes leadership of local Aftersales resources within technical support, warranty, and training ensuring clear accountability, performance management, and effective dealer support.

Responsibilities:

Dealer Technical Support

- Lead dealer technical support activities (hotline, case management), manage Technical Service Bulletins, and escalate complex technical issues to HQ.

- Serve as the primary technical contact for the dealer network.

Warranty Management
- Implement and control warranty policies, analyse warranty trends, and




- support dealers in correct warranty processes and compliance.

Technical Training
- Deploy the technical training strategy for Spain, covering new models, EVs, and ADAS.

- Ensure certification, launch readiness, and training quality through external training partners.

Recalls & Service Campaigns
- Coordinate recalls and service campaigns, ensuring clear dealer communication, correct execution, completion monitoring, and reporting to HQ and authorities.

Dealer Quality & Audits
- Conduct workshop audits, assess compliance with service and safety standards, identify gaps, and drive corrective actions with dealers.

Supplier & Partner Management
- Manage outsourced technical training providers, ensuring alignment with curricula, quality standards, budgets, and KPIs.

Qualifications:

- 10+ years experience in automotive aftersales or technical service management

- Strong knowledge of dealer operations, warranty control, and modern vehicle technologies (EV/ADAS)

- Proven ability to manage dealer networks and external partners

- Fluent Spanish and English

📌 Technical Manager (Automotive) (Madrid)
🏢 Manning Global
📍 Madrid