Are you passionate about technology and customer support? Do you want to work with a world-leading software development company while advancing your IT career? Were looking for Technical Support Agent to provide exceptional technical assistance and make a real impact.

What You´ll Do:

- Provide technical support and guidance to customers using cutting-edge software products

- Troubleshoot issues with empathy, professionalism, and a problem-solving mindset

- Collaborate with a dynamic, multicultural team

What We´re Looking For:

- Fluent/Proficiency level in German and advanced English

- Training or experience in IT technologies, especially Cloud solutions or Microsoft products such as Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Windows
- Excellent interpersonal skills, empathy, professionalism,



critical and logical thinking for effective problem solving
- Previous technical support experience or IT technician background is a plus

Why You´ll Love Working With Us:

- Full-time (39h/week) contract, Monday to Friday, 09:00 18:0

- Competitive salary: 20000 - 22000 gross/year + bonuses.
- Work with a multicultural team and cutting-edge technologies

- Extensive training and clear career progression nationally and internationally

- Enjoy a supportive and friendly office environment in the heart of Barcelona

If you´re ready to grow your IT career and provide top-notch support to an international client base, we want to hear from you! Apply now and join our team.

📌 Technical Support Agent (Barcelona)
🏢 Cross Border Talents
📍 Barcelona