At Zoomo, our vision is to transition every commercial urban mile to light electric vehicles (LEVs) to build sustainable and more equitable cities. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of 200 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world’s best last mile delivery electric bikes and fleet management software; Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Glovo, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.
We’re hiring the most senior leader in Spain, reporting to the COO, to own market performance end-to-end: operational excellence, growth, and P&L; outcomes. You’ll shape and improve our physical operations (fleet, workshop, retail), lead a hands‑on team on the ground, and drive pragmatic growth initiatives (pricing, channels, partnerships) to build demand. This role requires an entrepreneurial operator with strong ownership, comfortable both running day-to-day operations and identifying opportunities to improve and grow the business.
This person will own the Spanish market performance across business outcomes: operational excellence, unit economics, customer experience and growth. Drive local growth strategy: identify demand constraints and run pragmatic tests (pricing, offers, channels, local partnerships) with clear measurement.
Deliver excellent B2B operations (SLA, onboarding, servicing, reporting)
while maintaining focus on B2C growth (majority of the business).
Own P&L; rhythm for Spain: budgeting, forecasting, cost control, and trade-offs that protect unit economics while enabling growth.
Hire, coach, and performance‑manage a high‑accountability frontline team; develop 1-2 strong leads to strengthen local leadership depth.
Ensure pragmatic processes that keep the operation in control are implemented and digested by the team.
Create a high-performance culture: clear ownership, measurable goals, fast problem‑solving, and strong talent development.
Act as the senior leader in Spain, partnering with central functions (Ops, Growth, Finance, Revenue, Tech, People) to set priorities, ensure support and deliver results.
Handle local ‘GM admin’ with limited support: vendors, facilities topics, contracts coordination, and operational bureaucracy - solve problems end‑to‑end.
Proven track record improving measurable outcomes (throughput, quality, cost, availability, customer metrics) via hands‑on leadership and process discipline.
~ comfortable with performance management and raising the bar in junior teams.
~ You have a bias for action and experimentation: identify levers, run tests (incl. Comfortable switching between floor‑level detail (workshop/retail) and business planning (forecasting, stakeholder updates).
~ can budget/forecast and make trade‑offs.
~ Global and country-specific benefits packages
Versátil working that is focussed on the delivery of OKRs
LI-HYBRID
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📌 Operations Development Executive (Madrid)
🏢 Zoomo
📍 Madrid