To support the acceleration of AI & Digital Transformation across the Mediterranean Region, Redion is looking for an AI Technology Product Specialist .

Reporting to the Regional AI Manager and working closely with Group AI teams and local business and IT stakeholders in Italy, Spain and Portugal , you will contribute to the design, development and rollout of AI-driven solutions .

This role is ideal for a hands-on, technically curious professional who wants to grow in applied AI, automation and GenAI within a complex, international environment.

Key Responsabilities

AI Solution Development & Support

- Contribute to the development and configuration of AI solutions , including chatbots, copilots, automation workflows and data-driven use cases.
- Support prototyping and testing activities , helping transform business ideas into working proofs of concept.
- Assist in the industrialization and deployment of AI solutions on the Group AI Platform.

Collaboration with Business & IT

- Work with regional business teams to understand processes and operational needs .
- Support Group AI roles in requirements analysis, documentation and solution design .
- Collaborate with IT, Security and Infrastructure teams to ensure solutions are secure, compliant and production-ready .

AI Operations & Continuous Improvement

- Monitor solution performance and KPIs, contributing to continuous improvement and optimization .
- Support troubleshooting and minor enhancements after go-live.
- Contribute to knowledge sharing , documentation and best practices across the Mediterranean Region.

Learning & Innovation

- Stay up to date on GenAI, LLMs and automation technologies .
- Participate in internal AI communities, pilots and experimentation initiatives.




- Gradually grow autonomy and responsibility on assigned use cases.

✔️ Who you are:

- Hands-on and curious: You enjoy learning by doing and experimenting with new technologies.
- Collaborative: You work well in cross-functional and multicultural teams.
- Structured and reliable: You pay attention to quality, documentation and follow-through.
- International mindset: Comfortable working in English in a regional context.

✔️ Your professional toolkit:

Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or related fields.

Experience:

- 1–3 years of experience in software development, data, automation or AI-related roles.
- Initial exposure to AI, machine learning or GenAI projects is a strong plus.

Technical skills:

- Working knowledge with LLMs and GenAI concepts (e.g. GPT-based solutions).
- Familiarity of Python and data libraries (e.g. Pandas, NumPy).
- Basic experience with cloud environments (Azure and/or AWS).

Low-code & tools:

- Exposure to Microsoft Power Platform (Power Automate, Copilot Studio) is a plus.
- Interest in dashboards and KPI tracking (e.g. Power BI).

Languages:

- English & Spanish: professional working proficiency (B2 or higher) .
- Italian is a plus.

Why join us:

- Be part of a growing AI & Automation journey in a general insurance & assistance group.
- Gain hands-on experience on real, production AI use cases .




- Work in a regional, international context , close to business operations.
- Grow technically and professionally toward more senior AI or Product roles.

What we offer

- Starting date: ASAP.
- Work in an international environment. Office based in Madrid.
- Full-time. Stable employment contract.
- Competitive salary based on your experience.
- Ticket restaurant.
- Hybrid model.
- Access to Training Platform.
- Employee and family discounts club.

Europ Assistance es ahora Redion.

Durante más de 60 años, hemos sido un proveedor global de soluciones de asistencia y seguros, ayudando a personas y empresas en los momentos que realmente importan: en casa, en desplazamiento y durante sus viajes.

Ofrecemos una amplia gama de servicios, desde asistencia sanitaria y en carretera hasta apoyo y soluciones de protección en los viajes, ayudando a las personas a afrontar lo inesperado y vivir con mayor tranquilidad.

Hoy evolucionamos. Redion combina Europ Assistance y Generali Employee Benefits, integrando experiencia en asistencia, seguros y beneficios corporativos para ofrecer soluciones más sólidas y personalizadas, impulsadas por la innovación y una perspectiva global.

Lo que no cambia es quiénes somos y cómo trabajamos.

Seguimos al lado de las personas cada día, con dedicación, fiabilidad y compromiso.

Nuevo nombre, mismo compromiso.

Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible.

You live, we CARE.

📌 AI Tech Product Specialist - Madrid
🏢 Europ Assistance
📍 Madrid