At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our General Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Drive process improvement across several operational domains including performance management, vehicle damage and repair management, preventive maintenance, and shift and demand planning.




Lead the development and execution of program enhancements such as driver capacity planning and the strategic design of the EV infrastructure.

Performance Monitoring & Operational Excellence
~ Analyze and monitor delivery performance metrics to identify optimization opportunities in collaboration with local operations teams throughout Europe.

Orchestrate cross-functional alignments with key stakeholders, including Procurement and Local Operations to drive the implementation of solutions that resolve relevant business challenges.

Fluent spoken and written in English
# Bachelor's degree or higher
# Experience in last mile delivery sector, fleet management
# Proficient in Office software and strong data analysis skills
# ideally in a multi-cultural environment

With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

📌 Program Manager - Own Driver (Madrid)
🏢 Jd. Com
📍 Madrid