At Kardex, we help some of the world's leading manufacturers, retailers, and logistics operators keep their operations running efficiently. As a global leader in intralogistics automation, we deliver innovative storage, retrieval, and material handling solutions supported by a strong service organisation across Europe.

We are looking for a customer-focused Sales Manager Aftersales Iberia to strengthen relationships with our existing customers across Spain and Portugal. Rather than selling new equipment, your mission is to help customers get the most from their installed Kardex solutions through service agreements, upgrades, modernisations, and operational improvements .

This role is adecuado for someone who enjoys long-term customer relationships, understands industrial service environments, and takes pride in providing valuable solutions that improve customer performance.

Reporting directly to the Director Life Cycle Service Spain, you will work closely with customers, service teams, and account managers to identify opportunities that create lasting value for both customers and Kardex.

Location: Greater Madrid Area (hybrid, approximately three office days per week).
In reality you know i want this role to be in the office one day per week.

As a trusted advisor to our customers, you will help them maximise uptime, performance, and operational efficiency throughout the lifecycle of their Kardex installations.

Develop and expand service, maintenance, and support agreements within an established customer base




Present service solutions that deliver measurable business value
Maintain customer information and opportunities in Salesforce CRM
Collaborate closely with Service Operations, Back Office teams, and Area Managers to ensure outstanding customer experience

We are looking for a professional who combines commercial awareness with a genuine passion for customer service.

Experience in industrial services, aftersales, maintenance contracts, technical sales, customer success, or account management
Understanding of intralogistics, automation, supply chain operations, manufacturing, or technical service environments
A consultative sales approach focused on solving customer challenges rather than transactional selling
English communication skills at B2 level or above
Experience with CRM systems such as Salesforce and business tools such as Microsoft 365 and SAP

A relationship-focused sales role with long-term customer partnerships
Competitive fixed salary with performance-related bonus
Company car also available for private use
Hybrid working model
Professional development opportunities within an international market leader
Supportive colleagues and highly experienced service teams
The opportunity to directly influence customer success and business performance

Apply through our career portal and become part of a company where service excellence, customer relationships, and sustainable growth are at the heart of everything we do.

📌 Sales Manager Aftersales Iberia (Madrid)
🏢 Kardex
📍 Madrid