15 ago
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Goodwe
|
Arenas de Iguña
15 ago
Goodwe
Arenas de Iguña
Position Title: Solution Manager Iberia (f/m/d) Office: Hybrid (Madrid), Remote (Spain) Your mission As a Solution Manager, you will be part of Good We's technical team, supporting the local team, distributors, and installers.
Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.
In this role, you will be a key part of the Iberia regional team supporting our sales growth and maintaining customer loyalty.
A typical day involves direct collaboration with key distribution and installation partners, facilitating training sessions, and working closely with our headquarters' service and R&D; teams.
This role offers the opportunity to deeply engage with technical challenges and build strong relationships with internal and external stakeholders (customers, service partners, R&D;, product managers, sales, etc.).
Your contributions will be crucial in positioning Good We as a Tier 1 service provider in Iberia region.
Your main responsibilities · Support the training to internal team, distributors and key installers.
Act according to service KPIs and processes, with a strong focus on customer satisfaction.
Provide direct technical support to Good We distributors and installers.
Analyse C&I; projects to offer the best solutions.
Conduct customer training sessions, both online and in-person.
Collaborate with the regional team.
Proactively enhance service processes and tools to boost customer satisfaction and service efficiency.
Your Profile · A technical background, such as a bachelor's degree or professional certification in electrical engineering, communication technology, or a related field.
· Enthusiastic about technology and excited to contribute to the dynamic growth of Good We Europe.
· A passion for solving complex technical challenges.
· At least 3 years of experience in technical roles, ideally within a technical or engineering environment.
· Enjoys cross-border collaboration and working with international teams and customers.
· Structured, results-oriented approach with a strong focus on customer service.
· Customer oriented mindset. xqbhyrx
· Fluency in Spanish and English is a must; any other European language is an advantage.
📌 Solution manager iberia (f/m/d) (Arenas de Iguña)
🏢 Goodwe
📍 Arenas de Iguña