We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture ).
Founded in 2017 by Alexandre and Steve , Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; Join us as a Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's German market customers from scams and fraudulent activities.
As a Fraud Analyst at Qonto, you will
Investigate potential fraud cases and implement preventive measures across financing and payment products
Collaborate with Risk and AML teams to enhance fraud detection capabilities and align strategies
Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency
A dynamic environment where you'll handle various types of fraud cases, from private scams to social fraud
Regular training and knowledge sharing sessions to stay ahead of emerging fraud trends
Before Qonto, she spent 2.5 years at PwC as a Financial Crime / AML Analyst, managing high-priority cases and building relationships with internal stakeholders to drive timely resolutions.
Experience: You have at least 1-2 year experience in fraud detection, AML, or a similar field involving alert processing and investigation
Languages: You are bilingual in English and German , as you'll be primarily handling the German market
📌 Fraud Analyst (España)
🏢 Qonto
📍 España