EBRO is a growing automotive OEM focused on innovation, quality, and sustainable mobility. As part of our strategic expansion in the automotive industry, we are launching a Graduate Program designed to develop young talent and future professionals within our organization.We are looking for a highly motivated graduate to join our After-Sales Department. This Graduate Program offers a structured development path where participants will gain hands-on experience in service operations, warranty management, customer support, parts management, and dealer network coordination.Key Responsibilities:- Support the administration, validation, and monitoring of warranty claims, ensuring compliance with company policies and procedures.- Assist in analyzing warranty performance indicators, claim trends, and dealer network results to identify improvement opportunities and cost-saving initiatives.- Collaborate with technical, quality, and aftersales teams to support warranty investigations, product issues, and corrective action implementation.- Monitor dealer warranty operations, providing support to ensure accurate claim submission and adherence to warranty standards.- Analyze customer feedback, warranty data,



and service KPIs to identify recurring issues and enhance customer satisfaction.- Participate in projects related to warranty optimization, service quality improvement, and aftersales process efficiency.- Support the development and implementation of warranty programs, service campaigns, and new aftersales tools across the dealer network.- Prepare reports and presentations on warranty performance, claim analysis, and key aftersales metrics for internal stakeholders.Candidate Profile:- Recently graduated with a Bachelor's or Master's degree (Engineering, Business Administration, Automotive Engineering, or related fields).- Degree obtained within the last three years, in order to comply with the requirements for a Graduate / Training Contract under Spanish labor regulations.- Strong analytical and problem-solving skills.- Interest in the automotive industry and after-sales operations.- Excellent communication and teamwork abilities.- Spanish and advanced level of English. Additional languages will be considered a plus.- Proficiency in Microsoft Office (Excel, PowerPoint).What We Offer:- Structured Graduate Development Program.- Exposure to OEM automotive operations.- Mentorship and professional training.- Opportunity to develop your career within a growing automotive company.

📌 Graduate Program - Warranty After-Sales (Ourense)
🏢 EBRO
📍 Ourense