This opportunity is a fixed term contract. Overview and purpose of role In our boutique in Barcelona, under the leadership and guidance of Managemen t, as a Client Advisor at Christian Louboutin, you have a fundamental role in translating our brand DNA and our Story to the client to maintain our fabulous brand image whilst transforming the client expectation and needs into sales success and loyalty. You are the voice of Christian and a true ambassador for the Christian Louboutin brand, our products, values and our culture. You will be dedicated to creating desire for the brand, delivering exceptional customer service, sharing your knowledge about the variety of our luxurious collections, whilst maintaining the store in the best conditions and ensuring ongoing loyalty from our clients. Key Responsibilities of the role Service Delivery Attending and participating in all training events such as sales techniques, sales ceremony or product knowledge trainings. Providing exceptional standards of customer experience, surpassing customer expectations at every opportunity by following all steps of the Christian Louboutin Sales Ceremony. Demonstrating and reflecting the luxury brand image through the service you deliver, your positive and professional attitude, personal grooming, dress code and through the expected standards of behaviour. Results Driven Demonstrating competent awareness of our overall business performance and the surrounding market/industry. Actively striving to achieve key performance indicators, in order to improve boutique/concession results and reaching individual and store targets. Product Knowledge Developing detailed and extensive knowledge of all products and our brand culture and DNA,



in order to provide exceptional customer service and to build sales. Relationship Building & Customer Relationship Management Building and maintaining quality relationships with clients, resulting in strong sales performance. Ensuring loyalty to the brand by development of these relationships through personal interaction and active clientelling. Driving CRM in your location and maintenance of your client file/book. Assisting the management team alongside fellow colleagues to support with the daily operations or back office activities of the location. Colleagues must be comfortable with the physical element of the role, including but not limited to, manual handling, standing for long periods of time and use of ladders as required or any other Health and Safety requirement as covered within the training. Our Business and our Values Christian Louboutin, created in 1991 in Paris, is a integral luxury brand leader when it comes to shoes for women and men and leather goods. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Our people are at the heart of our brand We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success. xohynlm So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us! Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 BRAND ADVISOR (Vigo)
🏢 Christian Louboutin
📍 Vigo