Hellotickets is hiring a Customer Experience Agent to be the first line of contact for customers, resolving inquiries and guiding them through ticket-related processes. You will collaborate with ticket providers and communicate via email and chat to ensure a seamless experience.
The role emphasises empathy, strong communication, and problem-solving to uphold Hellotickets’ brand and customer happiness. This is a remote position based in Spain, with a 6-month contract and potential extension.
📌 Remote Spanish-Speaking CX Agent (Madrid)
🏢 Hellotickets
📍 Madrid
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