Experteer Overview
In this role you support guest services and administrative tasks to ensure smooth operations at a luxury property. You will interact with guests, handle information flow, and maintain professional standards to uphold the brand’s bespoke service. You contribute to a welcoming environment by coordinating with teams and managing documentation, mail, and records. This is a hands-on position with a hospitality focus and opportunities to impact guest satisfaction and operational efficiency.

Compensaciones / Ventajas
• Enter and retrieve information in databases to update records and respond to guest inquiries
• Transmit information and documents using computer, mail, or facsimile
• Operate standard office equipment and prepare documents with office software
• Handle mail processing and maintain filing systems (electronic and paper)




• Record and organize business activities and transactions
• Enter job-related information using computers and POS systems
• Follow company policies, maintain confidentiality, and protect assets
• Greet guests according to standards, anticipate needs, and assist guests including those with disabilities
• Communicate clearly and professionally, prepare written documents, answer phones with proper etiquette
• Foster positive working relationships, support team goals, and respond to colleagues' concerns
• Move objects up to 10 pounds as needed
• Perform other duties as requested by Supervisors

Responsabilidades
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Requisitos principales
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📌 Front Office Ambassador (Palma)
🏢 Marriott International
📍 Palma