At Hays, we are looking for a Network Operations Engineer to support the daily operation, troubleshooting and continuous improvement of our OT network environment.
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.

This is a hands-on operational role. The candidate must be able to work independently, analyse incidents in a structured way, and interact with different technical teams and stakeholders in an international environment.
What you will do
- Proven experience in network operations, ideally in complex enterprise or industrial environments.
- Strong troubleshooting skills across multiple layers:
- Handle daily network operations activities, including incidents, service requests, changes and troubleshooting.
- Investigate connectivity issues across the full network path, not only at firewall level.
- Support troubleshooting of site-to-datacenter connectivity, VPNs, routing, switching, WAN links and firewall policies.
- Analyse incidents using monitoring tools, logs,



ticket information and technical documentation.
- Assess impact and urgency of incidents, including major/P1 situations.
- Communicate clearly with internal teams, service owners and stakeholders during incident handling.
- Document findings, actions taken, technical decisions and handover information.
- Support network changes following agreed change management processes.
- Work with senior engineers, architects and other teams, but without requiring constant supervision.
- Contribute to improving operational documentation, troubleshooting guides and handover material.

What we are looking for
- Proven experience in network operations, ideally in complex enterprise or industrial environments.
- Strong troubleshooting skills across multiple layers:
- firewalls
- routing
- switching
- WAN connectivity
- VPN/IPsec
- monitoring and logs
- Experience with firewalls, ideally Palo Alto, but equivalent experience with Fortinet, C

📌 Network Operations Engineer_- ENGLISH (España)
🏢 Hays
📍 España