Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services with +20 years of experience in the use of technology applied to marketing.

Focused mainly on innovation, we provide a unique customer relationship ecosystem and are currently looking for a Salesforce Consultant to join our growing team.

Main Responsibilities * Requirements Analysis. * Design and implement functional solutions in projects. * Provide effort estimations for projects. * Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives. * Analyze and improve application performance. * Collaborate with technology providers when required by the project. * Contribute to the validation of the solution against functional requirements. * Comply with the agreed software quality standards set by Omegas Technical Management. * Generate functional documentation for completed projects. * Collaborate within Omegas community of practice by sharing knowledge.

Requirements & Experience * +5 years of proven hands-on experience working in Salesforce administration, configuration, and consulting roles. * Proven experience in client-facing roles, acting as a key point of contact to translate business requirements into technical and functional solutions, working in coordination with cross-functional teams and stakeholders. * Core Cloud Knowledge: Solid, proven experience working with different Salesforce clouds, including Sales Cloud, Service Cloud, and Experience Cloud (Community). * Methodology: Strong experience working under Agile methodology frameworks. * Language Skills: Fluent oral and written communication skills in English.

Desirable / Value-Add Skills (Pluses) * Experience in Business or Process consulting is a plus.



* Experience or exposure to other Salesforce ecosystem Clouds is highly welcome. WHAT DO WE OFFER * Permanent contract. * Versátil Schedule.

We make it easy.

Balance your professional and personal life. * Certifications plan.

Improve your skills and get the official certificate from our main partners. * Home Office.

You decide and we support you. * Flexible retribution (public transport ticket, Ticket restaurtant, …). * Health insurance. * OMEGA in action.

Our commitment to a better society is not just an intention * Professional development: Evolve, grow and get where you want to go.

About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation.

We grow #Together.

📌 Senior Salesforce Consultant (España)
🏢 Omega CRM, A Merkle
📍 España