At ODILO , we are an EdTech that transforms the way people and organizations learn in digital environments. Our platform is flexible and scalable, enabling personalized learning experiences by integrating content from multiple sources and adapting to each context and need. Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura. With an intuitive design, advanced impact measurement, and high data security standards, we empower companies, governments, and educational institutions to lead their talent development strategies and foster a continuous, innovative learning culture. Our mission is to empower continuous learning for individuals and organizations through a versátil and secure digital platform that integrates content from multiple sources and adapts to each context. At ODILO, we believe our success starts with our customers' success. As a Customer Success, Mid Level you'll play a key role in helping our customers achieve their goals by driving adoption,



building trusted relationships and ensuring they get the most value from our solutions. Manage a portfolio of customer accounts, ensuring a high-quality experience throughout their lifecycle. Proactively identify risks, define action plans and coordinate internal teams to ensure customer success. Partner with Sales, Product and Delivery teams to deliver a seamless customer experience. Share customer feedback and insights to help improve our products and services. What we're looking for: Has at least 3 years of experience in Tech startups dealing with B2B clients Experience managing B2B customers, ideally in SaaS or technology environments. Is skilled in building and maintaining solid client relationships and generating growth strategies. Has excellent verbal and written communication skills, excellent organization, project management, and time management. Fluent in Spanish and English . Hability to work with CRM tools and KP

📌 Customer Success ManagerB (España)
🏢 Odilo
📍 España