Responsibilities ¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar. Respond to customer inquiries via email and phone — promptly and professionally Analyze errors and resolve issues, including providing clear information and follow-up Document interactions and escape complex cases to the appropriate teams Independently handle incoming customer requests, including creating tickets for internal tracking Take responsibility for follow‑up until reported incidents or errors are resolved Handle customer inquiries from Germany, Switzerland, and across Europe Serve as an internal first point of contact for operational knowledge of our software Requirements Background in finance and/or accounting is a plus Experience handling a high volume of external customer xqbhyrx inquiries and internal team follow‑ups is a plus Ability to manage a variety of high‑frequency tasks Structured and detail‑oriented working style Fluent in English and German; additional languages are an advantage #J-18808-Ljbffr

📌 Customer Care Specialist (España)
🏢 Jobtailor
📍 España