Customer Service Representative - Busuu Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación. We are looking for a motivated and talented Customer Service Representative to handle our customers' queries in English and French or German or Turkish. You will respond to user queries via email and live chat, ensuring high levels of satisfaction and meeting the team’s SLAs. Responsibilities Using Zendesk as the main platform, you will manage a large volume of emails and live‑chat sessions. Resolving queries sent to our support team. - Processing refunds and checking payment statuses in accordance with our refund policy.
- Qualifications - At least 1 year of successful experience as a Customer Service Representative (or equivalent). - Fluency in English and one of French, German, or Turkish. - Typing speed of at least 35 words per minute. - Interest in digital services and new technologies. - Previous experience using Zendesk is adecuado but not mandatory. Two free lunches per week chosen from a wide selection of local restaurants. - Private health insurance scheme. - Dedicated training budget to foster continuous growth. - Flexible working hours and a hybrid work model. - xqbhyrx - Social activities including team lunches, Thursday socials, quarterly team events, and company events. #
📌 Customer Service Representative (España)
🏢 Chegg
📍 España