Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a versátil, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

o Definición de arquitectura de IA aplicada a operaciones críticas (AIOps):

§ Diseño del modelo de dependencias servicio–infraestructura (grafos/redes de Petri).

§ Definición de pipelines de datos para análisis de impacto y simulaciones “what-if”.

o Diseño de agentes inteligentes con RAG:

§ Selección de fuentes (tickets, métricas, logs, CMDB).

§ Definición de reglas de recuperación y citación de evidencias.

o Gobernanza y seguridad:

§ Establecer guardrails, listas blancas de comandos y trazabilidad de acciones.





§ Definir políticas de auditoría y control humano en automatismos.

o Integración estratégica:

§ Diseño de integración con ITSM/BMC, Dynatrace, ELK y Ansible.

§ Traducción de fallos técnicos a impacto de negocio (chat ejecutivo).

Who You Are

Required skills and experience

•Experience working as a software engineer on complex software projects
•Excellent coding skills and solid development experience (Java, Python, .Net, etc.) with debugging and problem-solving skills
•Software development methodologies, with demonstrated experience developing scalable and robust software
•Experienced in relational and NoSQL databases, data mapping, XML/JSON, REST-based web services
•Knowledge of architecture design - Microservices architecture, containers (Docker & k8s), messaging queues
•Deep understanding of OOP and design patterns

Preferred skills and experience

•Bachelor's degree in Computer Science, related technical field,

📌 AI Engineer (Madrid)
🏢 1120 ISM Information Systems Management Canada
📍 Madrid