Multiple IT Business Systems Analysts Specializations Entry Professional We are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona . ¿Posee las habilidades y la experiencia adecuadas para este puesto? In this entry-level role, you will be part of the first line of support for business applications used across our organization, helping users resolve incidents and service requests while ensuring an effective and timely support experience. instead, we are looking for people with a good understanding of IT and applications, strong problem-solving and communication skills, and an interest in building their career in application support and IT service management. The Opportunity We are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona . In this entry-level role, you will be part of the first line of support for business applications used across our organization, helping users resolve incidents and service requests while ensuring an effective and timely support experience. instead,



we are looking for people with a good understanding of IT and applications, strong problem-solving and communication skills, and an interest in building their career in application support and IT service management. How You'll Make an Impact Act as a first point of contact for users experiencing issues with business applications, analysing requests and providing initial functional support. Escalate incidents requiring deeper technical analysis or development to the appropriate L2/L3 teams and follow up through resolution. Your Background Vocational training (FP/Grado Superior), Bachelor's degree, technical courses or equivalent knowledge in IT, Computer Science, Information Systems or a related area. Previous experience or relevant knowledge in Service Desk, Help Desk, Application Support, IT Support or similar environments ; junior profiles with relevant training are welcome. Basic under

📌 Multiple IT Business Systems Analysts Specializations Entry Professional | Barcelona, Spain (España)
🏢 Hitachi Abb Power Grids
📍 España