15 ago
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CB Talents
|
España
German-Speaking Customer Support Advisor – Sofia, Bulgaria
Habilidades, experiencia, cualificaciones... Are you looking to launch an international career while enjoying an exceptional quality of life? A leading integral customer support team in Sofia, Bulgaria, is seeking enthusiastic German speakers to support a prestigious, high-end Swiss telecommunications provider.
Full private health insurance
Paid, structured 5-week onboarding and training program
Vitosha Mountain is just minutes from the city center, offering world‑class hiking in the summer and skiing/snowboarding in the winter.
Easily plan weekend road trips to Greece, Serbia, Romania, and Turkey.
As a brand ambassador for a leading Swiss telecom provider, you will deliver outstanding service via inbound channels, ensuring customer satisfaction while naturally spotting opportunities to add value.
Handle inbound inquiries from German‑speaking customers.
Update internal databases and customer management systems accurately.
Rotating shifts scheduled between 09:00 and 22:00, Monday to Sunday.
Options for 8‑hour, 6‑hour, and 4‑hour shifts to help match your lifestyle. (Note: Potential future late shifts until 01:00 may be introduced later).
Based in a modern, high‑tech office environment at Mega Park, Sofia.
Start fully office‑based to bond with your team. After 4 months, you qualify for a hybrid schedule (2 days remote, 3 days office) based on meeting standard KPIs.
With a structured 5‑week paid training program, you will be set up for absolute success. This project is expanding rapidly, meaning internal promotions happen frequently. Quality Trainer or Sales Coach
📌 (fluent German) Customer Support Consultant (España)
🏢 CB Talents
📍 España