Guest Service Agent at REMS
The Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. Welcome the guests to the properties and assist them during their stay (check-in).
Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
Cover the reception of the guests in our office.
Detailed schedule will be defined by the Guest Service Team Leader every month.
For the night shift: Possibility of part time scheduling starting from 30H/ Week.
Contract: Permanent employment contract with a trial period depending on profile.
Days off: 2 days per week
Follow us on Facebook,



Instagram & Linkedin @rems.Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).
Having strong customer relationship capabilities.
Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...).Experience as a receptionist in a hotel or AirBnB accommodation is a plus.
A Bachelor's degree in a relevant field is a plus.
REMS is the top quality Airbnb management company in Spain.
We provide holiday experience to our guests and a full scope of services to property owners; Real Estate, Reform and Interior Design, as well as Rental Management and Housekeeping in the most valuable locations of the Costa del Sol.

📌 Night Guest Services Agent (España)
🏢 REMS
📍 España