The Role

You will define and lead the full Rooms Division strategy, ensuring flawless execution of service standards from arrival to departure.

Working closely with the General Manager and the wider leadership team, you will build the operating model, recruit and develop teams, establish SOPs, and ensure the hotel delivers a consistently exceptional and highly personalised guest experience.

This role requires both strategic oversight and strong operational presence—someone who is as comfortable designing service standards as they are walking the floor during peak occupancy.

What We Are Looking For
- Proven experience as Director of Rooms, Director of Operations, or senior Rooms Division leadership in luxury or upper-upscale hotels
- Strong background in pre-opening or major repositioning projects:
- Deep expertise across Front Office and Housekeeping operations, with exposure to luxury guest service standards
- Strong leadership capability in building and developing high-performing teams
- Solid understanding of service design, SOP creation, and operational excellence frameworks




- Strong commercial awareness and understanding of the impact of Rooms on overall hotel performance
- High emotional intelligence and a guest-centric mindset with uncompromising attention to detail

What You Will Build
- A fully structured Rooms Division from pre-opening to stabilization
- Service standards that define the guest journey in a flagship luxury property
- A culture of excellence rooted in precision, anticipation, and consistency
- High-performing teams aligned with luxury service expectations
- Seamless coordination between Rooms, F&B;, Revenue, and Engineering

Why This Role

Because you will be shaping the first impression, the last memory, and everything in between. In luxury hospitality, Rooms is where reputation is made—or lost.

This is a rare opportunity to build a Rooms Division from the ground up in one of Europe’s most culturally rich cities, within a globally recog

📌 Director de Alojamiento (Sevilla)
🏢 Hotel Luxury Collection Sevilla apertura
📍 Sevilla