JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Supervise daily outbound shift operations (order batching, picking, packing, wall-sorting, and staging), ensuring all customer orders are processed with maximum speed and accuracy to hit strict courier departure deadlines.
The Scope: You will directly lead outbound shift Team Leaders and fulfillment operators, managing real-time labor reallocation across picking and packing cells, clearing physical flow bottlenecks, and enforcing compliance with the Convenio Colectivo de Logística de Madrid .

Crucial Expectations & Performance Targets
Outbound SLA & UPH Throughput: Manage shift execution to consistently hit or exceed corporate targets for units-per-hour (UPH) picking, packing efficiency, and parcel sortation.




Quality & Defect Elimination: Maintain near-zero packing error, mislabeling, and shipping discrepancy rates through active floor coaching and real-time process auditing.
Floor Leadership & Safety: Oversee daily staff scheduling, shift handovers, and operator safety compliance, fostering a proactive safety culture (PRL) and high team morale across all outbound aisles.
Coordinate closely with dock dispatchers to guarantee 100% of prioritized order batches are completely packed, containerized, and staged before strict vehicle departure windows close.

Outbound & High-Velocity Logistics Competence: Proven operational experience supervising picking, packing, and sorting lines within a high-volume e-commerce fulfillment center, fast-paced 3PL hub, or retail distribution network.
Systems & Automation Literacy: Strong, hands-on experience utilizing Warehouse Management Systems (WMS), pick-to-light/put-to-wall systems, RF bar

📌 Warehouse Logistics Supervisor (País Vasco)
🏢 Jd. Com
📍 País Vasco