Adaptable - SpainCustomer Success - CS /Regular - Full Time /RemoteIn the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.We're an international company that understands how to cultivate an inclusive environment across all teams.We are looking for driven team members who want to join us on our mission to lead cloud security globally. What you will do:Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers — building trust from engineers to the C-suiteCollaborate with customer teams on Sysdig deployments, architecture,



and operational best practicesDrive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome MappingLead Customer Business Reviews (CBRs) and ongoing strategic touchpoints with both technical and non-technical stakeholdersDevelop deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovationLead and contribute to hands-on workshops that help customers unlock the full value of the Sysdig platformSupport Sales in renewal and expansion discussions by demonstrating measurable value realization and usage growthIdentify and mitigate account risk early through health monitoring, technical diagnostics, and stakeholder alignmentBe an advocate for customer requirements, partnering with Product and Engineering to align roadmap initiativesPartner with Support and Professional Services to ensure high-quality solutions and efficient issue resolutionMentor junior CSMs/CSEs and contribute to best practices, process improv

📌 Senior Crm Solution Architect (España)
🏢 Sysdig
📍 España