We are currently looking for a Network Engineer (L1 / L2) professional to join our team in an on-site support role.
Work Mode: On-Site
Employment Type: B2B/ Freelance Contract
Location: Majadahonda, Spain
Job Responsibilities:
• Provide Level 1/Level 2 support for network infrastructure and connectivity issues
• Monitor and maintain LAN/WAN network performance
• Configure and troubleshoot routers, switches, and firewalls
• Diagnose network issues related to IP, DNS, DHCP, and VPN
• Assist in network installations, upgrades, and patching activities
• Ensure network security and follow best practices
• Support end-users with connectivity and access-related issues
• Maintain network documentation and update configurations
• Log, track, and resolve incidents through the ticketing system
• Escalate complex network issues to senior engineers/vendors




• Ensure timely resolution as per SLA requirements
Required Skills & Experience:
• 1–3 years of experience in Network Support / Network Engineering
• Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)
• Hands-on experience with routers, switches, and firewalls (Cisco, Juniper, etc.)
• Basic knowledge of network security principles
• Experience with VPN and remote access technologies
• Familiarity with monitoring tools and ticketing systems
• Relevant certifications (CCNA or equivalent) are a plus
• Strong troubleshooting and analytical skills
• Good communication and customer-handling skills
• Ability to work independently in an on-site environment

📌 Information Technology Support Engineer (España)
🏢 Sharp Brains Solutions
📍 España