Who is Parser?
Technology alone does not create impact - the right teams do. Founded in 2018, Parser is a boutique technology services and consulting firm helping global organizations solve complex business challenges through digital transformation, product development and AI enablement.
We are a fast growing team of 340+ engineers and consultants across Europe (UK, Spain, Portugal), the Americas (US, Argentina, Uruguay, Colombia), and the Middle East. We combine general reach with a mindset focused on agility, senior expertise, and close collaboration.
We work as an extension of our clients' teams, helping them define the right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value.
Our expertise spans software engineering, AI & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset.
Why Join Us?
If you are looking for a place where you can think beyond execution, take true ownership of outcomes, influence decisions,
and continuously learn alongside top-tier specialists in a truly global environment, we'd love to meet you.
How Youll Make an Impact?
As an Tech Support Service Specialist at Parser, you will be responsible for powering the IT support solutions that will help the company and its clients.
Your key responsibilities:
Developing workflows to automate business processes.
Identifying and acting on opportunities to improve and update software and systems.
Identifying opportunities for team training and skills advancement.
Developing and implementing IT policies and best practice guides for the organisation
Designing training programs and workshops for the internal staff
Conducting regular system audits.
Running and sharing regular operation system reports with senior staff.
Participating in major IT projects including system updates, upgrades, migrations, outages and implementations.
Identifying opportunities for team training and skil
📌 IT System Engineer (Madrid)
🏢 Parser
📍 Madrid