Reports to: District Manager

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Status: Full Time/Supervisor/Exempt/Non-Exempt

Job Summary
Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.

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- Recruit, hire, train, schedule and supervise team members.
- Member service oversight making sure all team members are providing a great customer service experience at all times.
- High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
- Provide support for team members and club members.
- Create and maintain a positive image for the club.
- Coaching and counseling performance to help achieve company standards.
- Ensure prompt opening/closing of gym.
- Ensure staff are aware and trained on all current marketing promotions.
- Finish manager portion of onboarding, in Paycom, for all new hires.




- Ensure the club is open and staffed during all hours of business.
- Ensuring self and team members are implementing and adhering to all company policies and procedures.
- Responsible for ordering supplies and tracking inventory.
- Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
- Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
- Communication: Ability to maintain timely and effective communication with staff, supervisors, and various d

📌 Club Manager (Vega del Codorno)
🏢 Baseline Fitness
📍 Vega del Codorno