CloserHire is partnering with a general customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence. As a Customer Service Representative, you’ll be the first point of contact for customers, delivering support that goes beyond expectations.

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- Location: Barcelona, Malaga, Valencia, Spain
- Language: Danish
- Start date: ASAP

Your Role
- Handle incoming contacts via phone, email, chat, and other channels to resolve user inquiries
- Log cases accurately in the system and provide timely responses within service level agreements
- Maintain a deep understanding of services and products tailored to the electric vehicle industry




- Collaborate with teammates and offer support during absences or increased workloads
- Fulfill administrative duties such as tracking leave and attending scheduled sessions
- Contribute to continuous improvement initiatives led by your
- Supervisor or
- Mentor
- Maintain high standards of quality, service performance, and customer satisfaction

Your Profile
- Are proficient or bilingual in Danish and fluent in English
- Have at least 1 year of experience in a customer service environment
- Possess basic IT knowledge (Windows, MS Office, internet settings)
- Show a proactive attitude and enjoy helping people
- Are capable of taking ownership and solving customer issues efficiently
- Bring experience from the automotive or electric vehicle industry - a strong advantage xqbhyrx
- Are naturally collaborative, adaptable, and eager to grow

What Is Offered
- Full-time, 39-hour/week schedule, Monday to Friday (09:00-18:00)
- On-site position in central Bar

📌 Danish-Speaking Customer Service Representative (Barcelona)
🏢 CloserHire
📍 Barcelona