WHO WE ARE

We are the Trade Finance Service Centre, a critical Operations hub of 100 + professionals. We manage traditional trade products—bank guarantees and documentary credits—for Austria, Germany, the Netherlands, Spain, and the UK, driving consistent service excellence across Europe.

MISSION

BNP Paribas is launching a call for tenders to find an Implementation Manager profile to assist clients in the implementation of eBanking Trade finance solutions & ensure level 1 support of such Ebanking front end assets within the CIB EMEA scope.

Context of the consultation / mission

In close collaboration with the CIB EMEA sales teams and the Trade Finance Competence Center, and within the Trade Customer Support teams, the Implementation Manager's & support missions are part of a proactive approach to digitalization of Trade Finance customers. This eBanking Implementation activity is complementary to the other activities of Trade Customer Support (TCS) which manages the support and technical set-up of customers on BNP Paribas' Integral Trade Finance Channels:
- Connexis Trade,



an eBanking platform managing documentary credit operations.
- Connexis Guarantee, a platform allowing customers to select and request the issuance of Guarantees, to follow the issuance as well as consult the guarantees already issued.
- Swifnet an eBanking platform managing guarantees operations.
- The DWINGS client front-end, known as “Connexis Guarantee Reporting”, a tactical solution allowing the DWINGS back-office to be opened to the bank's clients to give them visibility on their guarantees.

The mission will be structured around the following activities:
End‑to‑end eBanking project delivery: Define scope with the client and Trade Relationship Manager, execute the implementation, maintain progress dashboards, and provide weekly status reports to both local and central stakeholders.

Promotion of ebanking solutions: Present eBanking solutions (demo functionalities, onboarding steps) together

📌 Tcs Implementation Manager and Client Support (Madrid)
🏢 BNP Paribas
📍 Madrid