Customer Support Agent @ Fast-growing Nutrition Company German Native (Valencia)

Customer Support Agent @ Fast-growing Nutrition Company German Native (Valencia)

15 ago
|
Wewow
|
Valencia

15 ago

Wewow

Valencia

Get ready for the career adventure of a lifetime in sunny Valencia, Spain At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.

Behind the brand.

Our new innovative client is a rapidly growing wellness and nutrition brand that is transforming the way people approach healthy living. Their mission is simple: make healthy choices easy, enjoyable and sustainable.

By combining science-backed nutrition, great taste and flexibility, they help thousands of customers build healthier habits that fit seamlessly into their everyday lives. Their innovative products and customer-first mindset have created a loyal community across Europe, making them one of the most exciting brands within the health and wellness space today.

How you make an impact.
- You provide guidance and support regarding products, orders, subscriptions and customer inquiries




- You create meaningful customer experiences through empathy, active listening and personalized support
- You help customers find the right solutions to support their individual goals and lifestyle
- You identify recurring customer feedback and proactively share insights with internal teams to improve processes, products and customer experience
- You thrive for sky-high performance while maintaining excellent customer satisfaction, quality and productivity scores
- You contribute directly to customer loyalty and retention by building trust with every interaction
- You are interested in working with AI/Automation to make your work more efficient and increase customer satisfaction

What we value in you.
- You speak native-level German and have a sufficient level of English to collaborate within our international team
- You are available full-time (39 hours per week)
- You have an affinity with nutrition, healthy lifestyles, wellnes

📌 Customer Support Agent @ Fast-growing Nutrition Company German Native (Valencia)
🏢 Wewow
📍 Valencia

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